Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 working day after receipt of payment, workshop cut keys can take up to 2 working days and are shipped via Royal Mail (3-7 days delivery) or via APC with tracking and drop-off with signature. Whichever shipment choice you make.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Packets and boxes are amply sized and your items are well-protected.